Passing the transaction charge to your customers

To pass the transaction charge to your customers, calculate the transaction fee, add that to the base amount, and display the total sum to the customer.

For example, for a transaction of NGN 10,000, the transaction charge is NGN 250. If you’d like to make the customer pay the transaction charge, simply NGN10,250 to Paystack, so that when Paystack calculates 1.5% + NGN 100 from that amount, you should get roughly NGN 10,000.

Paystack currently does not allow merchants to pass on the fee automatically to customers.

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